Privacy Policy
This Privacy Policy explains what information Blirbit LLC ("Blirbit," "we," "us") collects, how we use it, and the choices you have.
The short version: we collect what we need to run your blog: your contact details, your website, your interview answers, what you send us to write about and your WordPress connection. If you sign in with Google, we get only your name, email and profile picture. Card details are handled by Stripe, not us. We don't sell your information.
1. Information we collect
- Contact and account details: your name, email address, the plan you bought and your website address.
- Sign-in: you sign in with a one-time link we email you, or with your Google Account (see "Signing in with Google" below).
- Payment information: payments are processed by Stripe. We never see or store your full card number. We receive limited details from Stripe, such as your email, plan, payment status and the last four digits of your card.
- Onboarding interview answers: information about your business, customers, voice, topics and competitors.
- Free articles: your website address, your short voice snapshot (what you do, who it's for, how you sound) and the topic or material you give us for each article.
- Content you send us: text you paste, files you upload (.txt or .pdf), YouTube links and images you add when creating a post, used to write that article.
- WordPress connection: if you use the Blirbit WordPress plugin, a connection token you create on your own site. Your site stores only a scrambled (hashed) version, and you can cancel it at any time from Settings > Blirbit.
- WordPress access: the password and Application Password for the Blirbit user you add to your site. These are encrypted as soon as you submit them and are used only to publish and manage the posts we create for you.
- Free analysis: if you run our free authority analysis, the website and business details you enter, plus public information about your business we look up (such as your public Google Business Profile and what AI search tools say about your business).
- Referral information: your referral code and which customers signed up through it.
- Technical information: basic data your browser sends when you visit (such as IP address, browser type and pages viewed), collected by our hosting provider for security and performance.
2. Signing in with Google
If you choose "Continue with Google," Google shares only your name, email address and profile picture with us (the basic "openid," "email" and "profile" permissions). We use them only to create your Blirbit account, sign you in, and contact you about your account and articles.
- We do not ask for, and cannot see, your Gmail, contacts, Google Drive, calendar or any other Google data.
- We never see your Google password, and we don't keep Google access tokens after you're signed in.
- We don't sell this information, use it for advertising, or use it to train AI models.
- You can remove Blirbit's access at any time at myaccount.google.com/permissions, and ask us to delete your account by emailing hello@blirbit.com.
Blirbit's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
3. How we use it
- To create, research and publish your articles, in your voice, to your website.
- To process payments, apply discounts and referral rewards, and manage your subscription.
- To contact you about your account, your articles, and changes to our service.
- To run the free analysis you request and send you the results.
- To keep Blirbit secure, prevent abuse and improve the service.
- To meet legal, tax and accounting obligations.
4. Who we share it with
We share information only with service providers that help us run Blirbit, and only as needed:
- Stripe (payments, subscriptions and tax)
- Vercel (website hosting) and Upstash (our database)
- Google (Sign in with Google, if you choose it)
- AI and research providers, such as Google (Gemini, Google Places) and OpenAI, which process your interview information and topics to research and write articles and to run the free analysis
- Discord (internal notifications to our team about new customers; WordPress passwords are never included in readable form)
- Resend and other email providers we use to send you sign-in links and messages
We may also share information if the law requires it, to protect our rights or users, or as part of a sale or merger of our business. We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
5. Cookies and browser storage
We don't use advertising cookies. When you sign in, we set one secure sign-in cookie that keeps you signed in for up to 30 days (and a short-lived one during Google sign-in to protect it from forgery). Our site also stores a few things in your own browser to make it work: your onboarding answers while you fill them in (so a refresh doesn't erase them) and a friend's referral code if you arrived through a referral link. You can clear these at any time in your browser settings.
6. How long we keep it
We keep your information while your subscription is active and for as long as needed afterward for legal, tax and accounting reasons. When you cancel, we stop using your WordPress access, and you should remove the Blirbit user from your site. You can ask us to delete your information at any time (see below); some records, such as payment records, must be kept by law.
7. Security
We use encryption and limited access to protect your information. WordPress passwords are encrypted before they leave our website and can only be unlocked by our onboarding team. No system is perfectly secure, so we can't guarantee absolute security.
8. Your choices and rights
- You can ask to access, correct or delete your personal information, or ask what we hold about you, by emailing hello@blirbit.com.
- You can revoke our WordPress access at any time from your WordPress dashboard, or cancel the plugin connection from Settings > Blirbit.
- If you signed in with Google, you can remove Blirbit's access at myaccount.google.com/permissions.
- California residents: under the California Consumer Privacy Act (CCPA/CPRA) you have the right to know, access, correct and delete your personal information, and to opt out of its sale or sharing. We don't sell or share personal information for advertising. We won't discriminate against you for using these rights.
- Depending on where you live, you may have similar rights under local law. Contact us and we'll help.
9. Children
Blirbit is a business service and isn't intended for anyone under 18. We don't knowingly collect information from children.
10. Changes to this policy
We may update this policy. If a change is significant, we'll let you know by email or on our website before it takes effect.
11. Contact
Privacy questions or requests: hello@blirbit.com
Blirbit LLC, 8560 W Sunset Blvd, 5th Floor, West Hollywood, CA 90069.